Shangri-La Toronto Hotel, Toronto
342US$
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Key details
About the Hotel
188 University Avenue,
Toronto,
Canada,
M5H 0A3,
Ontario
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier King Room
Max:
2 persons
550 sq. feet
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
room details
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Executive Room
Max:
2 persons
520 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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Executive Queen Room
Max:
4 persons
520 sq. feet
Bed options:
2 King Size Beds
City view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Internet access
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Cycling
- Yoga class
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
- Turndown service
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- iPad
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
188 University Avenue,
Toronto,
Canada,
M5H 0A3,
Ontario
Map view
188 University Avenue,
Toronto,
Canada,
M5H 0A3,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
3300 ft
Aquarium
Ripley's Aquarium of Canada
3200 ft
Shopping Area
CF Toronto Eaton Centre
3000 ft
Market
St. Lawrence Market
4800 ft
Museums
Royal Ontario Museum
1.4
mi
Baseball Stadium
Rogers Centre
3800 ft
Stadiums
Hockey Hall of Fame
3200 ft
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
4000 ft
Gallery
Art Gallery of Ontario
3600 ft
40 Bay St
Pro sports game
3200 ft
9 Trinity St
Distillery Historic District
1.3
mi
Stadiums
Scotiabank Arena
3700 ft
Square
Yonge-Dundas Square
3900 ft
Public Building
Ontario Legislative Building
2600 ft
Museums
Textile Museum of Canada
2000 ft
Museums
Bata Shoe Museum
1.4
mi
250 Fort York Blvd
Fort York National Historic Site
1.7
mi
Museums
Mac Kenzie House Historic
4200 ft
60 Queen St W
Old City Hall
2400 ft
317 Dundas St W
The AGO, Art Gallery of Ontario
3300 ft
Mall
Brookfield Place
2100 ft
Museums
The Grange
3300 ft
Northwest corner of Bay St. and Front St.
Royal Bank Plaza
2800 ft
Parks
Hto Park
1.0
mi
95 Queens Quay E
Redpath Sugar
1.2
mi
Nearby
Square
Nathan Phillips Square
2000 ft
Public Building
Toronto City Hall
1900 ft
Public Building
Osgoode Hall
1400 ft
Monuments and Landmarks
Campbell House Museum
800 ft
100 Queen St W
South African War Memorial
900 ft
Restaurants
Momofuku Noodle Bar Toronto
100 ft
190 University Ave Ground Floor
Lobby Lounge at Shangri-La Hotel Toronto
200 ft
188 University Ave Shangri-La Hotel Toronto
Momofuku
200 ft
190 University Ave
Ruth's Chris Steak House
600 ft
145 Richmond St W Hilton Toronto Hotel
Cafe Landwer
300 ft
165 University Ave
Michael's on Simcoe
600 ft
100 Simcoe St
Fune
500 ft
100 Simcoe St
Momofuku Nikai
400 ft
190 University Ave Second Floor
Pizzeria Libretto
500 ft
155 University Ave
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
9.2
Location
9.2
Service
8.6
Dining
8.2
Rosie
United Kingdom,
March
2025
5.4/10
My stay at Shangri-La Toronto was truly amazing. From the plush atmosphere to the exemplary service, it felt luxurious throughout. though I did miss out on the spa due to a lack of reservation. I can’t wait to return for that experience!
Rooms
10.0
The room was incredibly spacious and beautifully appointed, offering stunning views of downtown Toronto. I loved how comfortable the bed was, making it a perfect retreat after a day out.
Service
10.0
The service was really good. Every staff member I encountered was friendly and went above and beyond to accommodate my needs. It’s nice to feel special during your stay.
Location
10.0
The hotel's location is superb, right in the heart of the financial district. It made it super easy to explore nearby restaurants and attractions. everything was within walking distance.
Dining
10.0
Dining at Bosk was a highlight. The tasting menu was absolutely Michelin-level. I enjoyed every bite, especially with the superb wine pairings that enhanced the meal perfectly.
Facilities
10.0
The hotel offered a great range of facilities, and room service was prompt with an excellent variety. I found everything I needed, from car hires to housekeeping, readily available.
Ashley
United Kingdom,
February
2025
5.8/10
During my four-day stay at Shangri-La Toronto, I experienced a mix of excellent amenities and frustrating service issues. The friendly staff and well-equipped gym impressed me, but I encountered several hiccups that detracted from the overall experience. Despite these challenges, I would consider returning based on the hotel's luxurious offerings and prime location.
Rooms
8.0
The rooms were spacious, clean, and beautifully decorated, offering stunning views of the city.
Service
5.0
While the staff were friendly and eager to accommodate my requests, the service fell short in a few key areas, particularly during check-in and room service.
Location
9.0
The hotel's location is fantastic, right in the heart of downtown, within walking distance to restaurants and attractions.
Dining
6.0
Dining options were decent, but the breakfast service was disorganized and didn't meet my expectations.
Facilities
8.0
The facilities, including the well-equipped gym and bright pool area, were a highlight of my stay.
Samuel
United Kingdom,
February
2025
6.6/10
I had a fantastic stay at Shangri-La Toronto. the hotel is beautiful and perfectly located next to Soho House. The staff were incredibly helpful, especially during check-in. However, I did experience a slight discomfort with the lobby staff's attention towards me and my friends. Overall, I would definitely recommend this hotel.
Rooms
10.0
My Premier Two Queen Bed room was spacious and well-appointed with every amenity I could think of, making my stay extremely comfortable.
Service
10.0
The service was really good. from the friendly check-in process to the attentive staff who were always available to help. I felt very welcomed.
Location
10.0
The location was perfect, close to many restaurants and stores, also easy to find and navigate through downtown Toronto.
Dining
10.0
I enjoyed dining at the adjacent noodle bar. the food was delicious, and I would highly recommend it to anyone visiting the hotel.
Facilities
10.0
The hotel facilities were great. from room service to a great workout facility, everything needed for a pleasant stay was available.
Nathaniel
United Kingdom,
December
2024
5.2/10
My stay at Shangri-La Toronto had its ups and downs. While the staff were really good and made our experience nice, I encountered significant issues with amenities and room assignment. Ultimately, the attentive service rescued our overall experience, but the initial challenges left a mark on my visit.
Rooms
8.0
The room was spacious and beautifully appointed, equipped with a Nespresso machine and a stocked refrigerator. However, I faced a significant issue with noise from plumbing above my room, which disrupted our relaxation.
Service
10.0
The staff were incredibly attentive and went out of their way to solve our issues. Patrick and Ryan in particular made us feel valued, offering late check-outs and even compensating us for an inconvenience, which I truly appreciated.
Location
7.0
The hotel is conveniently located near attractions, but the surrounding area didn't feel particularly appealing for walking around, which affected my overall experience.
Dining
8.0
Dining at Bosk was a highlight, with attentive service and great food, yet I was surprised by some nuances that didn't match the five-star expectations, particularly the quality relative to the price.
Facilities
8.0
The Miraj Hammam Spa experience was fantastic, truly rejuvenating. However, I found room service to be slower than anticipated, which slightly took away from the overall luxury feel.
Miles
United Kingdom,
November
2024
7.0/10
I had a fantastic experience at Shangri-La Toronto, with luxurious rooms and a welcoming staff. The suite I stayed in was immaculate and offered stunning city views. However, I did face some minor hiccups with room service requests and dining limitations during my visit, which slightly detracted from the overall experience.
Rooms
10.0
The suite was spacious, clean, and beautifully appointed, complete with a soaker tub that made for a perfect end to the day. It was also relatively soundproof, ensuring a restful stay.
Service
8.0
The staff were extremely nice and attentive, often addressing me by name from the first day. However, there seemed to be a slight drop in personal touch during the check-in process, which I found a bit surprising.
Location
10.0
The hotel's location is ideal, right in the heart of downtown Toronto and within walking distance to public transportation, local attractions, and dining options.
Dining
7.0
Dining options were overall very good, with the breakfast menu offering delicious omelettes and hash browns. I found it a bit repetitive after a few days and wish I could have had more flexibility in choosing seating in the lobby area.
Facilities
9.0
The amenities, like the pool and gym, were wonderful and well-maintained, adding to the overall feel of luxury throughout my stay.
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