Shangri-La Toronto | Toronto ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

188 University Avenue, Toronto, Canada, M5H 0A3

Shangri-La Toronto provides a modern urban escape with extensive amenities and facilities. This five-star Toronto hotel features unique on-site dining options, including bosk and Lobby Lounge, as well as a luxurious spa experience at Miraj Hammam. Over 1393.5 m² of event space accommodates various gatherings.

Rooms & Amenities

Accommodations at Shangri-La Toronto include 202 rooms and suites, featuring floor-to-ceiling windows with stunning city views. Each room is equipped with a 46-inch LCD TV, Nespresso coffee machine, and spacious marble-clad bathrooms with separate deep-soaking bathtubs and walk-in showers. The hotel offers specialized suites with separate living areas and guest bathrooms, ideal for families or larger groups.

Dining Options

Dining options include the signature restaurant bosk, where seasonal Canadian ingredients are crafted into innovative dishes, and Mott 32, known for modern Cantonese cuisine. The Lobby Lounge serves a modern Canadian menu along with afternoon tea featuring 68 varieties of tea and live entertainment daily.

Leisure & Business

Leisure facilities comprise a state-of-the-art health club with Technogym equipment and a 20-metre lap pool, alongside the luxurious Miraj Hammam Spa. The spa offers various treatments, including Middle Eastern rituals and French vinotherapy in a tranquil setting. Flexible indoor and outdoor function areas, including a private screening room, cater to business needs.

Location & Transportation

Shangri-La Toronto is situated close to major attractions like the CN Tower and the Art Gallery of Ontario. Transportation options include proximity to the UP Express and local subway stations, ensuring easy access to surrounding areas. The hotel also offers valet parking and house car services for added convenience.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier View Room

Max:

2 persons

550 sq. feet

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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Executive Terrace Room

Max:

2 persons

520 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Executive Two Queen

Max:

4 persons

520 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Toronto2000 ft

Airports

Billy Bishop Toronto City (YTZ) 2.1 mi

Pearson (YYZ) 17.8 mi

Train

Toronto Union Station2300 ft

Underground

St. Andrew Subway700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Massive Beautiful Suite

“During my anniversary stay at the Shangri-La, I was upgraded to a beautiful one-bedroom suite, which was absolutely massive. The highlight was the bathroom, featuring a deep soaking tub perfectly placed by a large window. The space was luxurious and added to the overall romantic atmosphere of our getaway.” view full review

Delicious Breakfast Experience

“I enjoyed the breakfast at the hotel's restaurant, where I had the best pancakes and smoked salmon. The food was fresh and flavorful, and it set a great tone for the day. Each morning included a good breakfast credit, making every meal a treat.” view full review

Fine Bathroom Design

“The bathroom in our room was truly excellent. With a large soaking tub, it was a serene retreat where I could unwind after a long day. The design was modern, clean, and complemented the overall luxury feel of the suite.” view full review

Live Music in the Lobby

“One of the standout experiences during my stay was the live music in the lobby bar. It created a charming atmosphere that made my evenings enjoyable. We were able to relax in a cozy couch and soak in the performances, making it a nice part of our visit.” view full review

General

No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Yoga class

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Turndown service
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

188 University Avenue, Toronto, Canada, M5H 0A3

Map view

188 University Avenue, Toronto, Canada, M5H 0A3

City landmarks

290 Bremner Blvd

CN Tower

3300 ft

Aquarium

Ripley's Aquarium of Canada

3200 ft

Shopping Area

CF Toronto Eaton Centre

3000 ft

Market

St. Lawrence Market

4800 ft

Museum

Royal Ontario Museum

1.4 mi

Baseball Stadium

Rogers Centre

3800 ft

Stadium

Hockey Hall of Fame

3200 ft

235 Queens Quay W at Lower Simcoe St.

Harbourfront Centre

4000 ft

Gallery

Art Gallery of Ontario

3600 ft

40 Bay St

Pro sports game

3200 ft

9 Trinity St

Distillery historic district

1.3 mi

Stadium

Scotiabank Arena

3700 ft

Square

Yonge-Dundas Square

3900 ft

Public Building

Ontario Legislative Building

2600 ft

Museum

Textile Museum of Canada

2000 ft

Museum

Bata Shoe Museum

1.4 mi

250 Fort York Blvd

Fort York National Historic Site

1.7 mi

Museum

Mac Kenzie House Historic

4200 ft

60 Queen St W

Old City Hall

2400 ft

317 Dundas St W

The AGO, Art Gallery of Ontario

3300 ft

Mall

Brookfield Place

2100 ft

Museum

The Grange

3300 ft

Northwest corner of Bay St. and Front St.

Royal Bank Plaza

2800 ft

Park

Hto Park

1.0 mi

95 Queens Quay E

Redpath Sugar

1.2 mi

Nearby

Square

Nathan Phillips Square

2000 ft

Public Building

Toronto City Hall

1900 ft

Public Building

Osgoode Hall

1400 ft

Monument

Campbell House Museum

800 ft

100 Queen St W

South African War Memorial

900 ft

Restaurants

Momofuku Noodle Bar Toronto

100 ft

190 University Ave Ground Floor

Lobby Lounge at Shangri-La Hotel Toronto

200 ft

188 University Ave Shangri-La Hotel Toronto

Momofuku

200 ft

190 University Ave

Ruth's Chris Steak House

600 ft

145 Richmond St W Hilton Toronto Hotel

Cafe Landwer

300 ft

165 University Ave

Michael's on Simcoe

600 ft

100 Simcoe St

Fune

500 ft

100 Simcoe St

Momofuku Nikai

400 ft

190 University Ave Second Floor

Pizzeria Libretto

500 ft

155 University Ave

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

9.2

Location

9.2

Service

8.6

Dining

8.2

Rosie

United Kingdom, March 2025

5.4/10

My stay at Shangri-La Toronto was truly amazing. From the plush atmosphere to the exemplary service, it felt luxurious throughout. though I did miss out on the spa due to a lack of reservation. I can’t wait to return for that experience!

Rooms

10.0

The room was incredibly spacious and beautifully appointed, offering stunning views of downtown Toronto. I loved how comfortable the bed was, making it a perfect retreat after a day out.

Service

10.0

The service was really good. Every staff member I encountered was friendly and went above and beyond to accommodate my needs. It’s nice to feel special during your stay.

Location

10.0

The hotel's location is superb, right in the heart of the financial district. It made it super easy to explore nearby restaurants and attractions. everything was within walking distance.

Dining

10.0

Dining at Bosk was a highlight. The tasting menu was absolutely Michelin-level. I enjoyed every bite, especially with the superb wine pairings that enhanced the meal perfectly.

Facilities

10.0

The hotel offered a great range of facilities, and room service was prompt with an excellent variety. I found everything I needed, from car hires to housekeeping, readily available.

Ashley

United Kingdom, February 2025

5.8/10

During my four-day stay at Shangri-La Toronto, I experienced a mix of excellent amenities and frustrating service issues. The friendly staff and well-equipped gym impressed me, but I encountered several hiccups that detracted from the overall experience. Despite these challenges, I would consider returning based on the hotel's luxurious offerings and prime location.

Rooms

8.0

The rooms were spacious, clean, and beautifully decorated, offering stunning views of the city.

Service

5.0

While the staff were friendly and eager to accommodate my requests, the service fell short in a few key areas, particularly during check-in and room service.

Location

9.0

The hotel's location is fantastic, right in the heart of downtown, within walking distance to restaurants and attractions.

Dining

6.0

Dining options were decent, but the breakfast service was disorganized and didn't meet my expectations.

Facilities

8.0

The facilities, including the well-equipped gym and bright pool area, were a highlight of my stay.

Samuel

United Kingdom, February 2025

6.6/10

I had a fantastic stay at Shangri-La Toronto. the hotel is beautiful and perfectly located next to Soho House. The staff were incredibly helpful, especially during check-in. However, I did experience a slight discomfort with the lobby staff's attention towards me and my friends. Overall, I would definitely recommend this hotel.

Rooms

10.0

My Premier Two Queen Bed room was spacious and well-appointed with every amenity I could think of, making my stay extremely comfortable.

Service

10.0

The service was really good. from the friendly check-in process to the attentive staff who were always available to help. I felt very welcomed.

Location

10.0

The location was perfect, close to many restaurants and stores, also easy to find and navigate through downtown Toronto.

Dining

10.0

I enjoyed dining at the adjacent noodle bar. the food was delicious, and I would highly recommend it to anyone visiting the hotel.

Facilities

10.0

The hotel facilities were great. from room service to a great workout facility, everything needed for a pleasant stay was available.

Nathaniel

United Kingdom, December 2024

5.2/10

My stay at Shangri-La Toronto had its ups and downs. While the staff were really good and made our experience nice, I encountered significant issues with amenities and room assignment. Ultimately, the attentive service rescued our overall experience, but the initial challenges left a mark on my visit.

Rooms

8.0

The room was spacious and beautifully appointed, equipped with a Nespresso machine and a stocked refrigerator. However, I faced a significant issue with noise from plumbing above my room, which disrupted our relaxation.

Service

10.0

The staff were incredibly attentive and went out of their way to solve our issues. Patrick and Ryan in particular made us feel valued, offering late check-outs and even compensating us for an inconvenience, which I truly appreciated.

Location

7.0

The hotel is conveniently located near attractions, but the surrounding area didn't feel particularly appealing for walking around, which affected my overall experience.

Dining

8.0

Dining at Bosk was a highlight, with attentive service and great food, yet I was surprised by some nuances that didn't match the five-star expectations, particularly the quality relative to the price.

Facilities

8.0

The Miraj Hammam Spa experience was fantastic, truly rejuvenating. However, I found room service to be slower than anticipated, which slightly took away from the overall luxury feel.

Miles

United Kingdom, November 2024

7.0/10

I had a fantastic experience at Shangri-La Toronto, with luxurious rooms and a welcoming staff. The suite I stayed in was immaculate and offered stunning city views. However, I did face some minor hiccups with room service requests and dining limitations during my visit, which slightly detracted from the overall experience.

Rooms

10.0

The suite was spacious, clean, and beautifully appointed, complete with a soaker tub that made for a perfect end to the day. It was also relatively soundproof, ensuring a restful stay.

Service

8.0

The staff were extremely nice and attentive, often addressing me by name from the first day. However, there seemed to be a slight drop in personal touch during the check-in process, which I found a bit surprising.

Location

10.0

The hotel's location is ideal, right in the heart of downtown Toronto and within walking distance to public transportation, local attractions, and dining options.

Dining

7.0

Dining options were overall very good, with the breakfast menu offering delicious omelettes and hash browns. I found it a bit repetitive after a few days and wish I could have had more flexibility in choosing seating in the lobby area.

Facilities

9.0

The amenities, like the pool and gym, were wonderful and well-maintained, adding to the overall feel of luxury throughout my stay.

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Shangri-La Toronto, Toronto

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Business

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Reviews and Ratings